Drug and Alcohol Collector
Express Medicals PLC are looking for Drug and Alcohol Collectors in various locations across the UK.
Main purpose of this position:
Work remotely to undertake sample collections (breath, urine, saliva, and hair) for drug and alcohol (DOA) analysis. Samples to be collected under the strict chain-of-custody protocols for laboratory analysis. POCTs [Point of Care Tests] will also be used.
Key responsibilities and accountabilities:
Conduct DOA sample collections at Express Medicals clinics and at client sites.
To provide availability to attend collections during the day, evenings, nights, weekends and public holidays in line with business needs.
Must be available to participate in a 24-hour rota which services clients 7 days per week and 365 days per year.
Respond to calls immediately and arrive on site within 2 hours when required during the day, evenings, nights, weekends and public holidays.
Ensure accuracy in completion of all paperwork. Follow guidelines and all relevant protocol in relation to the Chain of Custody process.
Respond to all reasonable needs and expectations of customers in order to enhance the customer experience.
To undertake any other reasonable duties requested by the company [e.g.: ensuring re stocking kits & consumables, assisting with relevant administration] to support its smooth running.
Safely store stock and equipment at home.
To maintain a professional code of conduct with respect to behaviour and dress code.
Draw attention to any defects in the service and put forward suggestions for improvements and innovations.
To support the development of the service through completing any required training and attending team meetings as required by the company.
Previous experience as a collector is desirable, but not essential. Training will be given.
Ideal candidate will:
Good written and spoken English.
Good communication skills, especially when undertaking collections and dealing with clients.
Must be flexible in attitude and capable of following set processes and procedures with a focus upon accuracy.
Excellent attention to detail.
Able to work unsupervised and to prioritise workload.
The ability to work under pressure/ problem solving.
Must own car, have a driving licence and be insured for business-related driving.
Competitive rates
Please send CV and cover letter to vaida.valuckaite@expressmedicals.co.uk
